Privacy Policy

Last Updated: June 9, 2026

1. Introduction

NexoMAB ("NexoMAB", "we", "our", or "us") operates an AI-powered marketing automation platform that helps users create, schedule, publish, manage, and analyze content across social media platforms.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you when using our services.

2. Information We Collect

Account Information

  • Name
  • Email address
  • User account information
  • Subscription details
  • Workspace settings

Connected Social Accounts

  • Facebook Pages
  • Instagram Business Accounts
  • LinkedIn Profiles and Pages
  • Access tokens and permissions granted by the user
  • Platform account identifiers

Content Information

  • Campaigns
  • Captions
  • Hashtags
  • Generated content
  • Publishing schedules
  • Media references

Analytics Information

  • Impressions
  • Reach
  • Engagement
  • Clicks
  • Comments
  • Shares
  • Conversions

3. How We Use Information

  • Provide and maintain our services
  • Publish content on connected social platforms
  • Generate AI-powered marketing content
  • Provide analytics and reporting
  • Process subscriptions and payments
  • Improve platform performance and reliability
  • Prevent abuse, fraud, and unauthorized access
  • Respond to customer support requests

4. AI Services

NexoMAB may use artificial intelligence technologies to generate marketing content, captions, campaign ideas, hashtags, advertising copy, and recommendations.

Users are responsible for reviewing all generated content before publication. NexoMAB does not guarantee the accuracy, legality, or effectiveness of AI-generated content.

5. Payments

Payments are processed by Stripe and other payment providers. We do not store complete payment card information on our servers.

We may receive subscription status, billing information, customer identifiers, and payment confirmations from our payment providers.

6. Information Sharing

We do not sell personal information.

We may share information with service providers that help us operate the platform, including:

  • Cloud hosting providers
  • Payment processors
  • Analytics providers
  • Artificial intelligence providers
  • Customer support providers

Information may also be disclosed when required by law or to protect our rights, users, systems, or business operations.

7. Data Security

We implement commercially reasonable safeguards designed to protect user information. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. User Rights

Depending on your location, you may have rights regarding access, correction, deletion, restriction, or portability of your personal information.

Requests may be submitted using the contact information below.

10. Third-Party Services

NexoMAB integrates with third-party services including Facebook, Instagram, LinkedIn, Stripe, OpenAI, and other providers.

We are not responsible for the privacy practices of third-party services. Users should review the privacy policies of those providers separately.

11. Limitation of Liability

NexoMAB is provided on an "AS IS" and "AS AVAILABLE" basis.

We make no guarantees regarding platform availability, marketing results, revenue generation, business outcomes, analytics accuracy, or performance.

12. Changes to this Policy

We may update this Privacy Policy from time to time. Continued use of the platform after changes become effective constitutes acceptance of the updated policy.

13. Contact Information

For privacy-related questions or requests, contact:

NexoMAB Support
Email: support@nexomab.com
Website: https://nexomab.vercel.app